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Runner Sorellina Cucina Italiana

Sorellina Cucina Italiana

Runner

Full Time • Sorellina Cucina Italiana
Benefits:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Training & development
 
About Us 
Join our team as a server at our modern Italian restaurant, opening soon - where authentic recipes meet innovation and inspired hospitality. We are seeking passionate individuals who excel at providing attentive and knowledgeable service. 

Key Responsibilities 

  • Ensure timely and accurate delivery of food from the kitchen to guests. 
  • Assist servers in maintaining a smooth workflow and ensuring guests' needs are met. 
  • Maintain a clean and organized service station throughout shifts. 
  • Act as a liaison between the kitchen and front-of-house teams. 
  • Communicate effectively with the kitchen and support staff to ensure seamless service. 
  • Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
  • Anticipate guest needs and respond promptly to requests. 
  • Stay knowledgeable about all menu offerings, including daily specials. 
  • Work as a strong team member with the utmost attention to detail. 
  • Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
  • Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
  • Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
  • Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
  • Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
  • Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
  • Perform additional duties as required to ensure the restaurant operates smoothly.
Qualifications 

  • Must be a minimum of 21 years of age 
  • Prior experience as a runner in a fast-paced, upscale dining environment. 
  • Strong understanding of food service and wine, or a willingness to learn quickly. 
  • Excellent communication and multitasking skills. 
  • Team-oriented mindset with a commitment to delivering high-quality service. 
  • You take pride in exceeding expectations and going above and beyond to deliver exceptional results.  
  • Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
  • Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
  • Availability to work flexible hours, including nights, weekends, and holidays.
  • Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
  • Strong communication skills, with the capability to follow and understand both written and spoken instructions.
  • Able to effectively manage multiple tasks in a high-pressure environment.
  • Comfortable working in tight spaces with varying noise levels and temperatures.
  • Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.
Perks 

  • Competitive hourly wage plus tips. 
  • Ongoing training to expand your food and beverage expertise. 
  • Employee discount at Refined Restaurant Group locations 
  • Flexible Schedules 
Compensation: $12.00 per hour




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